About Country Guides
What are Country Guides?
Simply put, Country Guides are a resource designed to make life easier for all travel agents. If that includes you, then you might want to read on. Our Country Guides are documents that outline an array of information relevant to Australians travelling abroad. The “Guide Content” page lists the categories covered in each guide. Every guide is published with your individual office name, logo, colours, address, telephone number and other contact details. Once fully branded, the guides are published in pdf format that can be emailed or printed and given to your clients to help them prepare for their travels abroad and assist them while overseas.
How can Country Guides help you and your business?
Hundreds of travel agents Australia wide look to Country Guides to assist them every single day. This is because our subscribers understand that Country Guides:
- Provide a point of difference between their agency and the competition. Agencies who utilise the Country Guides know that they are a great method of turning their already superior levels of customer service into something tangible for their clients.
- Save subscribing agencies an enormous amount of time. Be it the time taken to research destination information, verbally explain it to their clients or collate it into a professional document. Country Guides now does this in a more comprehensive manner at the push of a button, thus freeing up time for consultants to focus on other customers.
- Make great marketing collateral for prospective clients. Be it a new client looking for a quote or a passerby with a quick question, our subscribers understand that potential customers are much more likely to retain a branded Country Guide with essential information and a call to action than a business card.
How can Country Guides help your clients?
Country Guides will not only assist yourself, your consultants and your business, they are also a great benefit to your clients. Besides answering many of your clients questions before they have even asked them, Country Guides aim to:
- Help them make the necessary preparations for their travels, whilst resolving commonly felt confusion.
- Aid them whilst overseas with day to day matters such as time zones, phone operations and local currencies.
- Provide your clients with the necessary information and contacts at their finger tips should an emergency arise.
How often are the Country Guides updated?
The great advantage of Country Guides over more traditional information sources is that it can constantly be updated. Besides the currency rates which are adjusted daily, each guide is updated and reissued at least twice a week. In these updates primary attention is paid to Visa and Passport issues and DFAT Travel Advice. The remaining information in each guide is verified during routine revisions carried out each quarter.